Did you feel that you were engaged in a timely manner?

e.g. staff are responsive, staff responds in a reasonable timeframe

Not at all

Somewhat

Sometimes

Often

Always

Were you able to access services that met your needs?

e.g. you were able to get help easily

Not at all

Somewhat

Sometimes

Often

Always

Were you involved in deciding how and what your goal should be?

e.g. you were actively involved in your care plan

Not at all

Somewhat

Sometimes

Often

Always

Were the services you received engaging and relatable to you?

e.g. you found the services interesting and enjoyable

Not at all

Somewhat

Sometimes

Often

Always

How confident are you in recommending these services to a friend in need?

Not at all

Somewhat

Sometimes

Often

Always